Last Updated: 30 May 2026

Welcome to Jokolo Store. These Terms & Conditions govern your use of our website and the purchase of products from our online store. By accessing our website or placing an order, you agree to be bound by these Terms & Conditions.

1. Introduction

These Terms & Conditions apply to all visitors, users, and customers of Jokolo Store. By using our website and purchasing products, you confirm that you have read, understood, and accepted these terms.

2. Eligibility to Purchase

To place an order through our website, you must:

* Be at least 18 years old or have permission from a parent or guardian.
* Provide accurate, current, and complete information.
* Use a valid payment method.

We reserve the right to refuse or cancel orders where we believe false information has been provided.

3. Product Information

We strive to ensure that all product descriptions, images, prices, and specifications displayed on our website are accurate.

However:

* Product colours may vary slightly due to screen settings.
* Packaging may differ from images shown.
* Minor variations may occur between products and photographs.

We reserve the right to correct errors, inaccuracies, or omissions at any time without prior notice.

4. Order Acceptance

All orders are subject to availability and acceptance.

After placing an order, you will receive an order confirmation email. This email confirms receipt of your order but does not guarantee acceptance.

We reserve the right to:

* Refuse any order.
* Cancel orders due to pricing errors.
* Cancel orders where products become unavailable.
* Cancel orders where fraudulent activity is suspected.

If payment has already been taken, a full refund will be issued.

5. Pricing and Payment

All prices displayed on our website are shown in GBP (£).

Payment must be made in full at the time of purchase using one of our accepted payment methods.

We reserve the right to change prices at any time without notice.

Delivery charges, where applicable, will be displayed during checkout before payment is completed.

6. Shipping and Delivery

We aim to dispatch orders as quickly as possible.

Delivery times are estimates only and may vary due to:

* Carrier delays
* Public holidays
* Weather conditions
* Customs processing
* High order volumes

We are not responsible for delays caused by third-party delivery services.

Risk of loss passes to the customer once the order has been delivered.

7. Returns and Refunds

If you are not satisfied with your purchase, you may be eligible for a return in accordance with our Returns Policy.

To qualify for a return:

* Items must be unused and in their original condition.
* Items must be returned within the stated return period.
* Proof of purchase must be provided.

Certain items may be excluded from returns due to hygiene, safety, or legal reasons.

Refunds will be processed to the original payment method after returned items have been inspected.

8. Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us as soon as possible.

When contacting us, please include:

* Your order number
* A description of the issue
* Photographs where applicable

We will review the issue and arrange a replacement, exchange, or refund where appropriate.

9. Intellectual Property

All content on this website, including but not limited to:

* Logos
* Images
* Graphics
* Product descriptions
* Text
* Website design

is the property of Jokolo Store or its licensors and is protected by copyright and intellectual property laws.

No content may be copied, reproduced, distributed, or used without prior written permission.

10. Limitation of Liability

To the fullest extent permitted by law, Jokolo Store shall not be liable for:

* Indirect losses
* Consequential damages
* Loss of profits
* Business interruption
* Data loss

Our total liability shall not exceed the amount paid by the customer for the relevant order.

Nothing in these Terms excludes liability where exclusion is prohibited by law.

11. Privacy

Your personal information is handled in accordance with our Privacy Policy.

By using our website, you consent to the collection and use of information as described in our Privacy Policy.

12. Website Availability

We aim to keep our website available at all times but do not guarantee uninterrupted access.

We reserve the right to:

* Modify website content
* Suspend website access
* Perform maintenance
* Remove products or services

without prior notice.

13. Prohibited Use

You agree not to:

* Use the website for unlawful purposes.
* Attempt unauthorized access to our systems.
* Introduce viruses or malicious software.
* Interfere with website functionality.
* Use our content without permission.

Violation of these terms may result in termination of access and legal action where necessary.

14. Changes to These Terms

We may update these Terms & Conditions at any time.

Updated versions will be posted on this page with a revised “Last Updated” date.

Continued use of our website after changes have been published constitutes acceptance of the updated Terms.

15. Governing Law

These Terms & Conditions are governed by the laws of England and Wales.

Any disputes arising from the use of this website or purchases made through it shall be subject to the exclusive jurisdiction of the courts of England and Wales.

16. Contact Us

If you have any questions regarding these Terms & Conditions, please contact us:

Jokolo Store
Email: hello@jokolostore.com